Terms of service

BalanceBites – Terms of Service

Effective Date: 07/09/2025

Welcome to BalanceBites (“BalanceBites,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the BalanceBites website, products, services, content, calculators, workout programs, and tools (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not access or use the Services.

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1. Eligibility and Account Use

You must be at least 18 years old or the age of majority in your jurisdiction to use the Services. You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You agree to provide accurate, current, and complete information.

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2. Products and Services

BalanceBites offers dietary supplements for purchase and provides free workout programs, fitness tools, calculators, and educational content. We reserve the right to modify, discontinue, or limit any product or service at any time without notice.

Product images, descriptions, and packaging are provided for informational purposes and may vary.

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3. Orders, Payment, and Billing

By placing an order, you represent and warrant that:

• All purchase information provided is accurate and complete;

• You are authorized to use the payment method submitted;

• Purchases are for personal use only and not for resale.

All orders are subject to acceptance by BalanceBites. We reserve the right to cancel or refuse any order for any reason.

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4. Subscriptions and Recurring Billing

Certain products may be offered on a subscription basis with automatic recurring billing. By purchasing a subscription, you authorize BalanceBites to charge your payment method at the recurring interval disclosed at checkout unless you cancel prior to the next billing date.

Subscription terms, cancellation rules, billing schedules, and refund eligibility are governed by our Subscription Policy, which is incorporated into these Terms by reference.

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5. Prices, Taxes, and Shipping

Prices are subject to change without notice. Taxes, shipping, and handling fees may apply. Shipping times are estimates only and not guaranteed. Risk of loss transfers to you once products are delivered to the shipping carrier.

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6. Free Workout Programs & Fitness Disclaimer

BalanceBites provides workout programs and fitness-related content for educational and informational purposes only. We do not provide medical advice, physical therapy, personal training, or supervised exercise instruction.

Participation in any exercise program involves inherent risk. By using our workout programs, you acknowledge and agree that:

• You are responsible for your own health and safety;

• You should consult a qualified healthcare professional before beginning any exercise program;

• You are responsible for proper form, warm-ups, and training decisions;

• BalanceBites is not responsible for injuries, accidents, or damages resulting from participation.

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7. Calculators and Informational Tools

BalanceBites may provide calculators, estimators, or interactive tools, including but not limited to calorie calculators and strength or performance calculators.

These tools are provided for educational and informational purposes only. Results generated by these tools are estimates based on generalized formulas and user-provided information and may not be accurate for every individual. Results are not intended to be relied upon as medical, fitness, nutritional, or performance advice, nor as a guarantee of outcomes.

You acknowledge that any decisions you make based on information provided by these tools are made at your own discretion and risk.

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8. Supplements & Health Disclaimer

BalanceBites dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding supplements have not been evaluated by the Food and Drug Administration (FDA).

You should consult a healthcare professional before using any dietary supplement, especially if you have a medical condition, are pregnant or nursing, or are taking medication.

Additional information is available in our Health & FDA Disclaimer.

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9. Email Communications

By providing your email address, you consent to receive emails from BalanceBites, including transactional messages, educational content, updates, newsletters, and product announcements. You may unsubscribe at any time by following the instructions included in our emails.

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10. Intellectual Property

All content on the Services, including text, images, videos, logos, trademarks, and software, is owned by BalanceBites or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

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11. Third-Party Services

The Services may integrate or link to third-party platforms or tools (including Shopify). BalanceBites is not responsible for third-party services, content, or policies, and your use of third-party services is at your own risk.

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12. Prohibited Conduct

You agree not to:

• Use the Services for unlawful or harmful purposes;

• Interfere with or disrupt the Services;

• Attempt unauthorized access to systems or data;

• Misrepresent your identity or impersonate others.

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13. Disclaimers

THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

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14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BALANCEBITES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT OR SERVICE AT ISSUE.

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15. Indemnification

You agree to indemnify and hold harmless BalanceBites and its affiliates from any claims, damages, losses, or liabilities arising from your use of the Services or violation of these Terms.

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16. Termination

We may suspend or terminate your access to the Services at any time without notice.

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17. Governing Law

These Terms are governed by the laws of the State of Illinois, United States of America, without regard to conflict of law principles.

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18. Changes to These Terms

We may update these Terms at any time. When changes are made, the Effective Date will be updated. Continued use of the Services constitutes acceptance of the revised Terms.

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19. Contact Information

Email: support@balancebites.co