Terms of service

BalanceBites – Terms of Service

Effective Date: 07/09/2025

In addition, you agree to our Messaging Terms and Messaging Privacy Policy.

Welcome to BalanceBites! The terms “BalanceBites,” “we,” “us,” and “our” refer to BalanceBites, the company operating this website and store (the “Site”), powered by Shopify. These Terms of Service (“Terms”) govern your access to and use of all features, tools, services, and content provided by us (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use the Services.

1. Eligibility and Account Use

You must be at least the age of majority in your state or province of residence to use the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information when using our Services.

2. Product Information and Availability

We strive to present our products and services accurately, but we do not guarantee that images or descriptions are always exact. Product packaging and colors may vary based on your device or screen settings. We reserve the right to modify product details, discontinue products, or limit quantities at our sole discretion and without notice.

3. Orders and Payment

By placing an order, you confirm that:

- The information you provide is true and complete;

- You are authorized to use the selected payment method;

- You are purchasing for personal use, not resale or export.

Orders are offers to buy and are subject to our acceptance. We reserve the right to cancel or reject any order for any reason, including pricing errors or product availability.

All purchases are subject to our Refund Policy.

4. Prices, Taxes, and Billing

Prices shown on the Services are subject to change without notice. Unless otherwise noted, prices do not include taxes, shipping, handling, or customs charges. You agree to provide accurate billing and payment information and authorize us to charge all applicable fees to your selected payment method.

5. Shipping and Risk of Loss

Shipping times are estimates only and are not guaranteed. Title and risk of loss transfer to you once we deliver your order to the shipping carrier. We are not responsible for shipping delays or lost packages caused by carriers or third parties.

6. Intellectual Property

All content on the Services—including logos, product images, descriptions, videos, trademarks, and software—is owned by BalanceBites or its licensors and is protected under copyright, trademark, and other intellectual property laws.

You may not use, copy, reproduce, or distribute any content from the Services without prior written permission from BalanceBites.

7. Third-Party Services and Links

We may provide access to third-party tools or websites. These are provided "as is" without any warranties, and we are not responsible for their content, policies, or functionality. Use of third-party services is at your own risk and subject to their terms.

8. Relationship with Shopify

BalanceBites is powered by Shopify, which hosts our Site and facilitates transactions. Shopify is not a party to your transactions with us and bears no liability for your purchases. You release Shopify from all liability related to your use of our Services.

9. Feedback and User Submissions

If you submit feedback, reviews, or suggestions (“Feedback”), you grant BalanceBites a royalty-free, perpetual, irrevocable, sublicensable license to use, modify, and distribute it for any purpose. You confirm that your Feedback does not violate any third-party rights.

10. Prohibited Conduct

You agree not to:

- Use the Services for any unlawful or abusive purpose;

- Interfere with or disrupt the Services or servers;

- Upload malware or malicious code;

- Collect personal data from other users;

- Misrepresent your identity or impersonate others.

Violation may result in suspension or termination of your access to the Services.

11. Disclaimers

THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE OR THAT ANY PRODUCT WILL MEET YOUR EXPECTATIONS. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BALANCEBITES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, INCLUDING LOST PROFITS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES OR PRODUCTS. OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) IN QUESTION.

13. Indemnification

You agree to indemnify and hold harmless BalanceBites, its affiliates, partners, and service providers (including Shopify) from any claims, damages, losses, or liabilities arising out of your use of the Services or your violation of these Terms.

14. Termination

We may suspend or terminate your access to the Services at any time without notice for any violation of these Terms. Any provisions intended to survive termination shall remain in effect.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois. You agree to submit to the courts located in the State of Illinois, United States of America for any disputes.

16. Changes to These Terms

We may update these Terms at any time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

17. Contact Information

If you have questions about these Terms of Service, contact us at:

support@balancebites.co

 

18. Health Disclaimer

The information provided on this Site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should consult with a healthcare professional before starting any diet, exercise, or supplement program. BalanceBites products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary.