Shipping policy
Shipping PolicyÂ
Last updated: 07/09/2025
At BalanceBites, we aim to get your order to your door as quickly and safely as possible. Below are the details of how we handle shipping and delivery.
Order ProcessingÂ
- Orders are processed within 1â2 business days (excluding weekends and holidays).
- You will receive a confirmation email when your order is placed, and a shipping confirmation with tracking once it ships.
- We do not guarantee changes or cancellations after an order has been submitted.
Shipping Rates & Delivery EstimatesÂ
- Shipping charges will be calculated and displayed at checkout.
- Standard shipping typically takes 3â7 business days.
- We do not guarantee delivery dates, but weâll always do our best to meet them.
Domestic Shipping OnlyÂ
At this time, we only ship within the United States. We do not currently offer international shipping.
Lost or Stolen PackagesÂ
Once a package has been marked âdeliveredâ by the carrier, title and risk of loss passes to you.Â
If your order is marked as delivered but you did not receive it:
- Please check with neighbors, building staff, or leasing office.
- Contact the shipping carrier directly for assistance.
BalanceBites is not liable for stolen packages after delivery.
Incorrect Shipping InformationÂ
Please double-check your address before placing your order.Â
We are not responsible for:
- Packages delivered to the wrong address due to incorrect input
- Delays caused by carriers, weather, or natural disruptions
ContactÂ
For any shipping-related questions, please contact us at:Â
support@balancebites.co